COLLECTION OF PERSONAL INFORMATION
We collect personal information that is necessary for us to provide you with our services. This may include your name, contact information, medical history, and health insurance details. We may also collect information about your treatment progress and outcomes.
We collect your personal information in a variety of ways, including:
Directly from you, such as when you fill out our patient registration forms, provide information over the phone, or communicate with us via email or our website
From third parties, such as your referring dentist, dental specialists or health insurance provider
From publicly available sources, such as online directories and databases
USE OF PERSONAL INFORMATION
We use your personal information to provide you with orthodontic treatment and related services. This may include:
Assessing your orthodontic needs and developing treatment plans
Monitoring your treatment progress and outcomes
Communicating with you about your treatment and appointment scheduling
Managing our administrative and billing processes
Complying with legal and regulatory requirements
We may also use your personal information for research and statistical purposes, but only in de-identified form.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to third parties, but only for the purposes outlined above. This may include:
Other healthcare providers involved in your treatment, such as your dentist or oral surgeon
Health insurance providers and other payers
Government agencies and regulators, where required by law
We will not disclose your personal information to any other third party without your consent, unless required by law or for the purposes of debt collection or fraud prevention.
PROTECTION OF PERSONAL INFORMATION
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, and loss. We regularly review and update our security practices to ensure that your information is secure.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
You have the right to access and correct your personal information held by us. If you would like to do so, please contact us using the details below.
Suite 1A/15 Albert Avenue
07 3187 7330